To ensure you’re not paying too much, we’ll include the discount when we review your monthly Direct Debit. seasonal and equal payments): we will apply your monthly discount as credit to your So Energy account and bills, typically in the first week of the month. How you receive this will depend on the payment method you have set up: This will be automatically applied to your account. If you have a gas only account with So Energy, you won’t qualify - though you'll still receive this amount from your domestic electricity supplier if you have one. Will I receive the discount if my account is in debt?Īll customers that have an electricity supply with us will receive £66 in October and November 2022, followed by four payments of £67 from December to March 2023 for a total of £400.Can I have the money paid to my bank account?.If you already have a debt payment plan with us:.Visit TakeFive - Stop Fraud for more information. Please remember you do not need to apply to receive the Government grant and we will keep you informed via email about this scheme but we will not text, call or email you asking for your direct debit details so please do not give your details to third parties. As always, we want our customers to be safe and informed so we’d like to warn you to be aware of potential scams as they have been reported. This scheme had ended - the last payments were made in March 2023. This energy bills discount has been set up by the Government to help households as energy bills rise, due to increasing wholesale costs. The reading for the above meter is 75793.The reading for the above meter is 2692.Each dial turns in the opposite direction to the one before it, so check which way each turns.
If so, write down all the numbers from left to right including any zeros.Does your gas meter resemble any of these?.Does your electricity meter look like any of these?.You can also set up email reminders online.
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Once you know how to read your meter, make sure you regularly submit your readings online to keep you on top of your energy. If you've got a smart meter try our guide How to read your smart meter. We’ve compiled a list to help you work out which type of meter you have and how to read it. Electricity and gas meters record your usage in different units (electricity in kWh, and gas in m 3 or ft 3). We're here to help you understand yours better. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.There's different types of meters, which can sometimes be confusing. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period.
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